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Security & Privacy

Data Protection

Privacy Policy
We appreciate your interest in our website. Protecting your privacy is very important to us. We will provide you with detailed information on the handling of your data.

Storage of access data in server log files
You can visit our website without giving any details about yourself. We merely store access data in so-called server log files, e.g. The name of the requested file, the date and time of the retrieval, the amount of data transferred, and the requesting provider. These data are evaluated solely to ensure a trouble-free operation of the site and to improve our offer and do not allow us to draw your conclusions.

Data collection and use for contract processing and opening of a customer account
We collect personal data if you voluntarily communicate this to us within the scope of your order, by contacting us (for example via a contact form or e-mail) or by opening a customer account. Which data are collected can be seen in the respective input forms. We use the data you provide to process and process your inquiries. After completion of the contract or deletion of your customer account, your data will be blocked for further use and will be deleted after expiration of the tax and commercial storage periods, unless you expressly consent to further use of your data or we reserve the right to use additional data Is legally permitted and to which we will inform you below. The deletion of your customer account is possible at any time and can either be done by means of a message to the contact option described below or via a function provided for this purpose in the customer account.

Data transfer to contract fulfillment
For the fulfillment of the contract, we will pass on your data to the shipping company commissioned with the delivery as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you choose in the order process, we will pass on the payment data collected for this purpose to the credit institution commissioned by the payment institution and, if applicable, payment service providers commissioned by us, or to the selected payment service. In some cases the selected payment service providers also collect these data themselves, as long as you create an account there. In this case, you must register with the payment service provider in the order process with your access data. The data protection declaration of the respective payment service provider applies to this extent.

Data usage when signing up for e-mail newsletter
When you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to send you regularly our e-mail newsletter according to your consent. You can unsubscribe from the newsletter at any time by sending a message to the contact form described below or via a link provided in the newsletter.

Other
Stripe

Use of cookies
In order to make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on the next visit (persistent cookies). You can set your browser to inform you about the setting of cookies and decide on their acceptance individually, or to exclude the acceptance of cookies for specific cases or in general. If the cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc. (www.google.com). Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as "cookies", text files that are stored on your computer. The generated information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymisation on this website, the IP address will be shortened before transmission within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. The anonymized IP address transmitted by your browser under Google Analytics will not be merged with other Google data.

You may prevent Google's processing of the data (including your IP address) generated by the cookie and your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : Http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, you can click this link to prevent the Google Analytics collection on this site in the future. An opt-out cookie is stored on your terminal. If you delete your cookies, you must click the link again.

Use Google+ plugins (e.g., "+1" button)
On our website, so-called social plugins ("plugins") of the Google+ social network are used, which is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are, Eg on buttons with the "+1" sign on a white or colored background. An overview of the Google plugins and their appearance can be found here: https://developers.google.com/+/plugins

When you visit a page of our website that contains such a plugin, your browser connects directly to Google's servers. The content of the plugin is transmitted by Google directly to your browser and incorporated into the page. Through this integration, Google gets the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Google+ or just have not logged into Google+. This information (including your IP address) will be transmitted directly to a Google server in the US by your browser and stored there.

If you are logged in to Google+, Google can directly associate our website with your Google+ profile. When you interact with the plugins, for example, press the "+1" button, the corresponding information is also sent directly to a Google server and stored there. The information is also published on Google+ and displayed to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights and settings for the protection of your privacy, can be found in Google's privacy policy: http://www.google.com/intl/en/+/policy /+1button.html

If you do not want Google to immediately map the data collected through our website to your profile on Google+, you must log out to Google+ before you visit our website. You can also completely prevent Google Plugins from being loaded with add-ons for your browser, For example with the script blocker "NoScript" (http://noscript.net/).

Review by Trusted Shops
If you have given your explicit consent to this during or after your order by clicking on a corresponding checkbox or clicking on a button provided for this purpose, we will submit your e-mail address for the reminder to submit an evaluation of your order to the Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), in order to remind you by e-mail of the possibility to submit a review. This consent can be revoked at any time by means of a message to the contact facility described below or directly to Trusted Shops.

Right of access and contact
You have a right to free information about the data stored with us on your person and, if necessary, a right to correct, block or delete this data. If you have any questions concerning the collection, processing or use of your personal data, in the event of information, rectification, blocking or deletion of data and the revocation of consent or objection to a specific data use, please contact us directly via the contact details in our imprint.

Cancellation

Consumers have a fourteen-day withdrawal.

Withdrawal
You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.

In order to exercise your right of revocation, you must contact us (Waagenet AF UG, Leipziger Str. 120, 10117 Berlin, kundenservice@waagenet.de, telephone: 017634322029) by means of a clear statement (eg a letter, facsimile or e Mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. We will bear the cost of returning the goods, which can normally be returned by post. They bear the direct costs of the return of the goods, which can not be returned by normal postage due to their nature. In the case of goods which, due to their nature, can not normally be returned by post, they amount to EUR 25. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

The right of revocation does not exist in the following contracts:

  • Contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of goods, if these have been inseparably mixed with other goods after delivery due to their nature.
Model withdrawal form

(If you want to revoke the contract, please fill out this form and return it.)

- To Waagenet AF UG (haftungsbeschränkt), Leipziger Str. 120, 10117 Berlin, kundenservice@waagenet.de

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

- Appointed on (*) / received on (*)

- name of the consumer (s)

- Address of the consumer (s)

- Signature of the consumer (s) (only in the case of a communication on paper)

- Date

(*) Delete as appropriate.